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Getting Past No
Negotiating Your Way from Confrontation to Cooperation
William Ury
Excerpt from Amazon.com review: This a must read for anyone that interacts with people. William Ury has written a very practical, easily read, guide and process that anyone can use right from the start. Not just a 'business guide', his five step process is easily applied to everyday situations and with practice is a foundation for much larger negotiations. The principles are well defined via a five step process that is demonstrated through examples that are fresh, relevant, understood by common association. Much effort has been made to make this text even more memorable than 'Getting to Yes.' Gearing concepts through example gives the reader a sense of self mastery without having to memorize lists. The framework builds upon itself with frequent review of previously introduced terms. From business to interpersonal communication, this book has something for everyone.
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